Cookie Policy

Last updated: April 2026

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They are used to make websites work correctly, remember preferences, and in some cases track behaviour for analytics or advertising purposes.

2. Cookies we use

CookieTypePurposeDuration
Theme preferenceFunctionalStores your light/dark mode preference1 year
Language preferenceFunctionalStores your selected language (EN/NL/DE)1 year
SessionStrictly necessaryMaintains your session on the return portalSession

We do not use advertising cookies. We do not use third-party tracking cookies for behavioural profiling. We do not sell cookie data to any party.

3. Third-party cookies

The following third-party services may set cookies when you use our platform or website:

  • Google Cloud Platform: infrastructure cookies necessary for platform operation.
  • Mollie: payment processing cookies set during checkout on the return portal.
  • Postmark: no cookies set, email delivery only.

We do not use Google Analytics, Meta Pixel, or any advertising network cookies on itgoesforward.com.

4. Managing your cookie preferences

You can manage cookie preferences using the cookie settings option in the footer. You can also control cookies through your browser settings. Instructions for major browsers:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Note: disabling strictly necessary cookies may affect the functionality of the return portal.

5. Contact

Questions about cookies: privacy@itgoesforward.com