Integrations
Works with the stack you already have.
Forwarding connects to your webshop, return portal, and carriers through native plugins and a REST API. Most clients are live within one week.
Webshop platforms
Native plugins for the most widely used fashion e-commerce platforms. No custom development required on your end.
Magento
Live in production at Kuyichi. Full order and return lifecycle support.
BigCommerce
Plugin live and tested. Ready for go-live with new clients.
Salesforce Commerce Cloud
Native connector for Salesforce Commerce Cloud environments.
Return portals
Forwarding plugs into existing return portals, so your customers see the Forward option inside the return flow they already know.
Returnless
Full webhook integration. Onboarding with Oilily. Forwarding option shown natively in Returnless return flow.
Bleckmann Return Portal
Production-tested integration with Bleckmann's enterprise return portal. Integration-ready for new clients.
Returnista
Integration in roadmap.
IGF Return Portal
Our own open-source return portal. Use it standalone or alongside your existing portal. Full Forwarding support built in.
Learn more about our partner relationships →
Carriers
Shipping labels are generated and delivered directly through integrated carrier contracts. Consumers receive a label within minutes of a match.
DHL
Live. DHL labels generated programmatically on match.
PostNL
Live. PostNL labels generated programmatically on match.
nShift
Multi-carrier label generation via nShift.
Sendcloud
Sendcloud carrier network support.
bpost
Belgium carrier support via bpost.
Royal Mail
UK carrier support via Royal Mail.
Posti
Nordic carrier support via Posti.
ERP, OMS & WMS
Forwarding is designed to work around your warehouse management system, not through it. Returns that are Forwarded never touch your WMS, which means no disruption to your existing warehouse processes.
Microsoft Dynamics 365
Onboarding with Studio Anneloes via Business Central + TRIMIT Fashion extension.
ITSPerfect
ERP integration live.
BRP
WMS integration via BRP.
API-first
Every capability, available via REST.
Forwarding is built API-first. If your platform isn't listed above, or if you need a custom integration, our REST API gives you full access to listings, matches, shipments, webhooks, and retailer configuration. We have a live test environment and full OpenAPI 3.1 documentation.
POST /api/v1/listings
Authorization: api-key YOUR_KEY
{
"sku": "JACKET-001-M",
"productId": "prod_12345",
"returnReason": "wrong_size",
"condition": "like_new"
}
→ 201 Created
{
"listingId": 4821,
"status": "matching",
"matchingDeadline": "2025-05-01T12:00:00Z"
}Questions about data handling in the API? Read our security page →
From signed contract to live in under a week.
- 1
API key issued
You receive a test API key and access to our test environment the same day your contract is signed.
- 2
Plugin installed or API connected
Your dev team installs the plugin for your platform, or connects via REST API. We provide documentation and direct support.
- 3
Test Forwards
Run test transactions in the sandbox environment. We validate the integration end-to-end before go-live.
- 4
Go live
Forwarding goes live for real consumers. From first transaction, you start saving on every Forward.
Open infrastructure
Built on open infrastructure
Forwarding runs on top of OpenReturn, an open protocol for the e-commerce return lifecycle that It Goes Forward initiated. REST API, MCP server, self-hostable portal. Apache 2.0.
Learn about OpenReturn →Are you an agency or system integrator? Our partner programme includes revenue share, technical support, and co-selling. For agencies →
Don't see your platform?
We add new integrations regularly. If your stack isn't listed, get in touch; we'll tell you exactly what's involved and how quickly we can support it.